CONTACT US

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Talk to our team.

Tell us a little about your home and water needs and we’ll be in touch to help.

No obligation. No pressure.

Check your postcode for your local water report.

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CONTACT US

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Talk to our team.

Tell us a little about your home and water needs and we’ll be in touch to help.

No obligation. No pressure.

FREQUENTLY ASKED QUESTIONS

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Whole-Home Filtration Help Centre

  • The Pristine 3-Stage whole-home system is designed to reduce chlorine, sediment, heavy metals, limescale, and common everyday contaminants found in Australian town water.

    Using high-capacity carbon media and advanced filtration accuracy down to 1 micron, it improves water quality across every tap while supporting taste, clarity, and long-term system performance.

  • Yes. The 3-Stage system is specifically engineered for town water supplies and typical Australian water conditions.

    It is designed to operate within standard residential pressure ranges and flow rates, making it suitable for most homes connected to mains water.

  • No. The system uses full-sized 20-inch filters and advanced internal design to maintain strong water flow throughout the home.

    With operating flow rates of approximately 50–60 litres per minute, the system delivers filtration without noticeably reducing everyday water pressure.

  • For optimal performance and water quality, we recommend replacing the 3-Stage whole-home filters every 12 months.

    While the filters are designed for extended lifespan, annual replacement helps ensure consistent filtration, protects internal components, and maintains overall system efficiency.

  • Yes. The 3-Stage whole-home system is designed to be installed by a licensed plumber.

    The system is supplied ready for installation, and professional fitting ensures correct placement, optimal performance, and long-term reliability.

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Two water filtration units, one black and one white, positioned side by side on a white platform with a light gray textured background. Both units have the logo and text 'PRISTINE FILTRATION' with a blue circular icon.

Clear answers to common questions about our 3-Stage whole-home filtration systems, installation, and ongoing care.

FREQUENTLY ASKED QUESTIONS

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Whole-Home Filtration Help Centre

Two water filtration units, one black and one white, with the logo 'Pristine Filtration' on each, placed on a marble surface against a plain background.
A blue arrow pointing upwards and to the left.

Clear answers to common questions about our 3-Stage whole-home filtration systems, installation, and ongoing care.

  • The Pristine 3-Stage whole-home system is designed to reduce chlorine, sediment, heavy metals, limescale, and common everyday contaminants found in Australian town water.

    Using high-capacity carbon media and advanced filtration accuracy down to 1 micron, it improves water quality across every tap while supporting taste, clarity, and long-term system performance.

  • Yes. The 3-Stage system is specifically engineered for town water supplies and typical Australian water conditions.

    It is designed to operate within standard residential pressure ranges and flow rates, making it suitable for most homes connected to mains water.

  • No. The system uses full-sized 20-inch filters and advanced internal design to maintain strong water flow throughout the home.

    With operating flow rates of approximately 50–60 litres per minute, the system delivers filtration without noticeably reducing everyday water pressure.

  • For optimal performance and water quality, we recommend replacing the 3-Stage whole-home filters every 12 months.

    While the filters are designed for extended lifespan, annual replacement helps ensure consistent filtration, protects internal components, and maintains overall system efficiency.

  • Yes. The 3-Stage whole-home system is designed to be installed by a licensed plumber.

    The system is supplied ready for installation, and professional fitting ensures correct placement, optimal performance, and long-term reliability.

CUSTOMER TRUST

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Trusted by homeowners across Australia.

⭐⭐⭐⭐⭐ Rated 5 Stars

Independent reviews from verified customers

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Built with watermarked, certified components for compliance and peace of mind.

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